GSA General Clerk

Duties and Responsibilities:

The following duties are performed by the incumbent on a routine basis. The incumbent will also perform any other duties associated with completing the tasks associated with the scope of this contract.

Computer Application Standards.
Adding of Software & Hardware to GSA Infrastructure - All non-Government issued software must be reviewed and accepted by the IT Governance Board (GB) before it can be installed on GSA's servers. The following is the prescribed process for requesting
assistance from GSA's Help Desk; https://insite.gsa.gov/portal/category/534722.

Mail Management.
GSA requires the offeror to manage the mail program consisting of receiving, sorting, distributing, storing, tracking and recipient notification for all incoming and outgoing mail and packages. This includes standard mail through the USPS as well as express
mail.

• Incoming mail, package, letter, or other special handling mail shall be recorded and processed within one-half-hour after arrival.
• Contractor shall be responsible for informing GSA employees of their mail packages via email.

Records Management.
The contractor will manage GSA's records and reference materials in accordance with the GSA File Plan. The contractor shall use the GSA provided tracking system, which may be updated or changed throughout the contract lifecycle. Contractor shall be responsible for sending and receiving closed files to to the National Archives and Records Administration/Federal Records Center (NARA/FRC).

Supply Management and Distribution.
The Contractor shall manage GSA's supply inventory, including disburse supplies to employees, track supply disbursement, provide just in time inventory replenishment methods, recommend the optimal type and mix of supplies based on usage trends and
cost, seek and advise GSA on low-cost alternatives, and generate monthly reports on all supply activities, with more frequent reports available upon request.

The reports must include, at a minimum:
• Item information
• Quantity (by the box or case)
• Date and time ordered and disbursed
• Organization code (or other information) of employee receiving supply
• Cost information

The contractor is not authorized to purchase supplies on behalf of the Government. All purchases will be made by GSA personnel. The contractor's role is to accurately track supply inventory and usage and use that information to provide GSA with expert advice
on supply management as well as process improvements. When quantities need to be replenished or brand-new supplies added, the contractor will inform designated GSA personnel and the COR so the orders can be placed.

Physical Inventory. Contractor shall manage, disburse, track, maintain, report on various non-consumable physical inventory items (digital cameras, multi-function machines, laser pointer, global positioning devices, headsets, power cords, shredders, Lockers, Workstations, Conference Rooms, Huddle Rooms, Focus Room, etc.) Where applicable, the Contractor shall also track use and warranties for this physical inventory, informing GSA of any required maintenance or repairs required to ensure continual availability to GSA personnel.

It is the responsibility of the contractor to maintain all warranty information for electronic devices and accessory. The contractor may be required to take specific electronic devices off site for maintenance or repairs. Inventory Tracking and Reporting System - Physical inventory items must be tracked as they are checked out to GSA employees.

The Government-provided reservation system used for used for fleet management and is also currently used to track GPS, power cords and EZ Pass transponders. Other non-consumable physical inventory items (eg: headsets, wireless keyboards, digital cameras, laser pointers, paper shredders and lockers/workstation assignments must also be tracked but are not contained in the vehicle reservation system. Currently a shared Google spreadsheet is the tracking method for a few of these items. The offeror must track all items and may suggest the best alternatives for tracking.

The Contractor is responsible for ensuring the data they input into any tracking system is accurate. In many cases, the users will make the reservations, but the Contractor may also make the reservation when requested. The Contractor is responsible for entering and
verifying the accuracy of other data elements in any tracking system. While it is the responsibility of the contractor to maintain all warranty information for each electronic device and accessory, the contractor is not responsible for the repairs and
maintenance. Similar to supply management, GSA is looking for the contractor to manage reports, help GSA assess usage, and suggest improvement to the physical inventory process and items stocked.

Vehicle Reservation System.
The contractor shall manage the reservations and coordinate the maintenance/repairs for Federally owned vehicles used by GSA staff for site visits and other local travel. The contractor must perform daily administration tasks, including reservation system data input, and assist GSA personnel in the management of vehicles. The contractor shall also be responsible for managing GOV maintenance/repairs. There are several auto service locations within the Manhattan area. Depending upon the nature of the repair, type of vehicle and direction from GSA Fleet, the appropriate location will be chosen at the time of repair/maintenance. The contractor shall shuttle GOVs to repair shops for maintenance/repairs. The contractor will also be required to drive vehicles to designated locations for replacement and drive new GOVs back to the regional office building, or another location.

Copy, Scanning, and Office Services.
The Contractor shall provide GSA with copy and scanning services in addition to CD/DVD production, faxing, printing and shredding services. The Contractor will provide, maintain and upgrade all required equipment to efficiently perform these functions. Requests must be tracked through to completion. Currently, the average copy/scan job takes about 15 minutes but can run as long as 1.5 hours for a complex job. GSA will provide paper for approximately 14 printers and copiers throughout the Regional Office Building.

The contractor shall provide monthly activity reports to enable GSA to track all copy, scanning and office service activities. Reports may be requested more frequently. Reports shall include the following data elements.

• The date/time of a service request
• The name of the requestor and organization code
• The service requested
• The date/time of service completion

Space & Mobility Management.
The contractor shall be required to configure, monitor, maintain, supply and work with GSA personnel to ensure the space is set up to meet GSA's needs. This includes the setup of larger rooms for events and meetings as well as daily upkeep of all rooms and
workstations. For larger meeting rooms, this work includes setup and coordination for events and training classes. For smaller conference rooms and individual workstations, the Contractors' responsibilities include "house-keeping" services. The contractor will be responsible for setting up rooms for events such as training sessions or meetings. Each event is different, and the duration can be from 1 hour to over a week. The contractor will be provided with the requested layout and be required to move furniture and chairs, so the room is properly arranged at least 30 minutes prior to the stated start time. The contractor may also need to place supply stock and move equipment into the room (including by not limited to: video conferencing units, rolling white boards / easels, projectors, etc.). After a meeting is complete, the contractor will return the room to its normal configuration, or the configuration for the next event. The
Contractor shall remove, and store movable equipment brought in for the event. The lead time can be from a day to weeks in advance. Number of attendees can vary from 10-100.

Daily Housekeeping Responsibilities.
Perform a walkthrough of all conference rooms daily to remove leftover items and ensure the room is ready for the day. GSA employees in the Regional Office Building work in a mobile environment, meaning that very few people have assigned workstations. Each day employees move to new stations and our current policy requires each workstation be cleared off at the end of the
day. The Contractor shall perform a walk-through of the space and remove any items left at the end of each day, except for IT items (laptop and phones).
The Contractor shall resupply central supply locations with the appropriate supplies throughout the Regional Office Building. The Contractor shall be responsible for servicing the central supply locations within GSA space in the World Trade Center where
there are 10 supply stations.

Current Openings for GSA General Clerk Jobs at Vancro Incorporated